Q1
Are you a manufacturer or a trading company?
We are a vertically integrated manufacturer with over seven years of experience. From R&D and yarn selection to weaving and finishing, we manage the entire process within our own factories. This ensures exceptional quality from the source, cost efficiency, and reliable delivery.
Q2
What types of carpets do you produce?
We offer a full range of carpet solutions, including hand-knotted, machine-woven, printed, high-pile, and loop pile carpets. We specialize in customizing products for commercial projects, luxury hotels, and international brands.
Q3
Do you support OEM/ODM services?
Absolutely. OEM/ODM is our core competency. Our professional R&D team integrates global trends with client requirements, delivering end-to-end customization from design concept to final production, precisely tailored to your market context.
Q4
What is your minimum order quantity (MOQ)?
Standard designs require a minimum of one 20-foot container. We accommodate flexible orders, especially welcoming small trial orders from new partners. Contact us anytime to discuss specific project details.
Q5
How can I obtain a quote and samples?
Quotes are provided within 24 hours of inquiry. Samples are available upon request; typically 5-7 days for production after confirmation. Sample fees are waived for confirmed bulk orders, with shipping costs borne by the customer.
Q6
What is your production lead time?
Standard lead time for bulk orders is 30-45 days, subject to product complexity and quantity. We prioritize efficient production scheduling and maintain transparent communication throughout the process.